Common questions. Straight answers.

A light-duty tow is a $95 hookup plus a per-mile rate, and $95 is the minimum for any service call. The price is the same at 3 a.m. as at 3 p.m. - no night, weekend, or holiday surcharge. Heavy-duty, RV, long-distance, and specialty transport are priced per job. For nonconsent private-property tows, Texas caps the light-duty fee at $272 under 16 TAC 86.455.

No. Dispatch is 24/7 at the same rate. Same-price nights, same-price Sunday mornings, same-price Fourth of July. No surge pricing.

Credit card, debit card, Apple Pay, Google Pay, Zelle, and cash. Payment is taken at the drop-off, by the operator who did the tow.

Yes. AAA, Allstate, Geico, USAA, State Farm, and most major motor clubs route calls through us. Call your insurance or motor club first if you have coverage - they typically dispatch directly and cover the tow.

It depends on where you are, what traffic is doing, and which operator is closest when you call. Nobody can honestly promise a number before knowing your location. Call and you get a real ETA for where you actually are, not a script.

We cover the whole El Paso metro - City of El Paso, the East Side and Horizon, the Lower Valley, the Northwest Valley, southern New Mexico, and Fort Bliss. Fort Bliss gate coordination handled. Cross-border work arranged with our partners at the ports of entry.

Yes. I-10, Loop 375 / Border Highway, US-54 / Patriot Freeway, Spur 601 / Liberty Expressway, Transmountain Rd, and the major arterials like Mesa, Montana, and Joe Battle - we cover every El Paso highway. If law enforcement is directing the scene, the tow runs under their process. For private calls on freeway shoulders, we dispatch directly.

We come to you. Transmountain Rd, the far East Side, Santa Teresa, Sunland Park, and the New Mexico communities all take longer to reach, and the operators sent out there carry the right gear. Pin-drop your location or give a mile marker when you call.

AWD, 4WD, and all EVs must go flatbed - no exceptions. Wheel-lift works fine for standard FWD or RWD sedans and most trucks. Lowered, damaged, or luxury vehicles should go flatbed for safety. Tell us year/make/model when you call and we route the right truck.

Yes. Every EV needs a flatbed - the drive motors stay engaged with the wheels. We move Teslas, Rivians, Mustang Mach-Es, Lucids, and Hummer EVs regularly. If the battery is completely dead and the transport mode will not engage, we have workarounds.

Yes. Motorcycles get low-deck flatbeds with soft straps. Class A, B, C motorhomes and fifth-wheels are handled with heavy wreckers. We tell you on the phone what truck is coming.

Yes. Common routes from El Paso: Las Cruces, Albuquerque, Phoenix, Tucson, Lubbock, Midland-Odessa, San Antonio. Long-distance runs are priced by distance and vehicle. Scheduled pickups are preferred so the operator can route a driver efficiently.

Yes. The trucks we send carry high-capacity jump packs. If the battery is the only issue, you drive away after a 10-minute idle. If the alternator or battery is bad, the driver tells you honestly and can tow from the same call.

Yes. The driver brings the tools and swaps the spare. On a freeway, we may recommend a short tow to a safe lot for the swap - freeway shoulder tire work is dangerous and often illegal without a lane closure.

Yes. 2-gallon minimum, gas or diesel. Enough to get you to the nearest station. Fuel is charged at cost plus a small service fee.

Yes for most standard vehicles. Some newer models with transponder keys require a locksmith or dealer; we tell you on the phone whether we can help or you need a specialist.

Most comprehensive and collision policies cover post-accident towing. Call your insurer right after the tow and we provide a detailed invoice with scene location, reason, and destination - exactly what adjusters need.

Yes. Accident scenes of every kind get dispatched, and if law enforcement is on scene the operator works directly with the officer on removal and destination.

Yes. Your car goes where you want it. We deliver to any shop, dealer, or storage across the El Paso metro, and coordinate long-distance delivery to out-of-area destinations.

Yes. The enforcement operators we work with sign Texas Occupations Code Ch. 2308-compliant written agreements with apartment complexes, HOAs, and retail lots across the El Paso metro. Sign audit, patrol schedule, and release procedure are all set out in writing before enforcement starts.

Texas law requires the tow company to provide release info to the vehicle owner. Call us with your license plate and we will help you track down which lot has it, what the release fee is, and what paperwork you need (driver's license + registration in most cases).