Privacy policy.

Last updated: August 8, 2026

What we collect

When you submit the contact form or call us, we collect the information you provide: name, phone, email, address or city, and a description of what you need. We use that information to return your call or email and to dispatch a towing operator to you.

Call recording

Calls to (915) 615-2224 are recorded, and a notice plays at the start of the call. Recordings are used to route jobs correctly and to check the quality of the service you received. If you would rather not be recorded, use the contact form instead.

How we use it

We use your information to respond to your request, dispatch help, and follow up on the job. We do not sell your contact information. We share it only where it is needed to get you service: Quick Tow El Paso is a dispatch and referral service, so the towing operator we send is given your location, contact details, and the situation you described.

Analytics and cookies

We use Google Analytics 4 to understand which pages are useful to visitors. It loads only after you click Accept on the cookie banner. Until you do, no analytics cookies are set and no data is sent to Google.

When you accept, Google Analytics sets cookies in your browser, including _ga and _ga_<id>, used to tell repeat visits apart and measure how the site is used. These cookies last up to two years. Google processes this data on our behalf. We have enabled Google Consent Mode, so analytics stays off until you opt in. We do not use this data to identify you personally and we do not sell it.

Your privacy rights

You can request a copy of any personal information we have about you, correct it, or ask us to delete it by emailing dispatch@quicktowelpaso.com. We will not discriminate against you for exercising these rights.

You can opt out of analytics in three ways: click Decline on the cookie banner, use the Your privacy choices link in the footer to re-open the banner and withdraw consent at any time, or enable Global Privacy Control (GPC) in your browser. When your browser sends a GPC signal, we treat it as a decline automatically and never load analytics.

California residents (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, to access or delete it, to correct it, and to opt out of the sale or sharing of personal information. We do not sell your personal information, and analytics runs only with your consent. To exercise any of these rights, email dispatch@quicktowelpaso.com.

Contact

Questions about this policy? Email dispatch@quicktowelpaso.com or call (915) 615-2224.